New 5-star reviews every month, so Brooklyn customers pick you first.
Online reputation and 5-star review generation for New York businesses. DK Consulting Group of NY builds review systems that keep new positive Google reviews coming monthly, responds to every review professionally, and protects your Google Business Profile rating. Brooklyn-based since 2013.
Before anyone calls you, they read your reviews. We help NY businesses build a strong reputation on Google so customers choose you, not the competitor with more stars.
30 minutes on Zoom. I show you where you stand. No pitch.
No contract. No credit card. You keep everything we build.
A Weak Online Reputation Is Costing You Customers Before They Even Call
Most people check Google reviews before making a decision. If your rating is low, your review count is thin, or you have unanswered negative reviews, customers move on to your competitor without giving you a chance.
You have three reviews. They have ninety.
People decide in seconds off the star count alone. They never opened your page. You will never hear about the ones who picked someone else.
A bad review is sitting there unanswered
Every person who reads it sees that nobody replied. That says more about you than the review does.
Nothing brings new reviews in
Happy customers almost never think to leave one. Without a routine that asks, your count sits still while the business next door climbs.
What three reviews is costing you.
Somebody compared you to the business listed under you this week.
They never opened your page. They looked at two star counts and picked one.
You will never get a call, an email, or a complaint about it. It just quietly happens.
Count how often that happens in a year. That is the cost.
What happens when you get a bad review?
You will get one. Everybody does eventually, and it is not the disaster it feels like on the day.
A single bad review sitting under forty good ones barely registers. A single bad review sitting under three good ones is the whole story.
So the answer is two things. It gets a calm, professional reply within a day or two, which future customers read and quietly judge you well for. And there are enough real reviews around it that it stops being the thing people notice.
This is also why the review flow has to keep running. One burst of reviews and then silence looks worse than none at all.
How your rating climbs, and how it stays up
Reviews don't manage themselves. We build a system that runs every month so your reputation keeps getting stronger.
Reputation Audit
We review your current star rating, review count, response history, and how you stack up against your top 3 local competitors. You'll see exactly where you stand and what needs to change.
Review Generation Setup
We give you a simple, repeatable process to ask happy customers for reviews at the right moment. No complicated software. Just a clean system your team can run in under 2 minutes per customer.
Review Response Management
We respond to every new review, positive and negative, in a way that reflects well on your business and shows future customers you're engaged and professional.
Monthly Monitoring
We track your rating, review velocity, and competitor standings every month so you always know where you stand and we can catch any issues before they hurt your ranking.
Everything Included in Reputation Management
No contracts. No surprises. You know exactly what you are getting.
Full Reputation Audit
Complete review of your current standing vs your top local competitors.
Review Generation System
A simple process to consistently get new 5-star reviews from happy customers every month.
Positive Review Response
Every positive review gets a professional, personalized response that reinforces your brand.
Negative Review Response
Every negative review handled professionally so future customers see you care and respond.
GBP Review Monitoring
We catch new reviews fast so nothing sits unanswered and damages your reputation.
Monthly Reputation Report
Clear monthly update showing your rating, new reviews, and how you compare to competitors.
Reviews Drive More Local Business Than Most Owners Realize
Your Google rating directly affects how often you show up in the Map Pack and how many of those visitors actually call you. This isn't optional for local businesses anymore.
of customers read online reviews before choosing a local business
star rating most customers require before calling
increase in direction requests after a full reputation cleanup
perfect star rating built for real clients in our portfolio
What Our Clients Say
They took our synagogue from invisible online to ranking #2 in Jersey City. Our congregation can now find us instantly on Google.
Honestly wish I was recommended to DK Consulting Group of NY much earlier in my business career. Most importantly are the results I'm seeing day by day.
DK Consulting Group of NY has been a big help. They built us a fully new Google account and cleaned up our name and address across all our social profiles and our website. We're already ranking 6th for holocaust museum and 26th for history museum across all of New Jersey.
Your 30 / 60 / 90 day reputation roadmap
Exactly what happens, week by week, after you sign up.
Reputation audit
What changes: Full audit of your current rating, review count, response history, and competitor standings. What you notice: You see exactly how you stack up against the shop down the block.
System setup
What changes: Build the review request workflow (manual or automated). Train your team. Respond to all backlogged reviews. What you notice: Nothing sits unanswered, and your team knows exactly when to ask.
Velocity acceleration
What changes: Steady stream of 5-star reviews coming in monthly. Rating average improves. Negative reviews addressed. What you notice: New reviews arrive every month without you asking anyone awkwardly.
Defensible reputation
What changes: Strong, growing review base. Star rating stable at 4.7-5.0. Established response patterns. Competitor gap closed. What you notice: People pick you over the business listed next to you.
Ongoing protection
What changes: Weekly review monitoring. Continued review generation. Periodic reputation health checks. What you notice: A bad review stops being something that ruins your week.
Reputation Questions
Most clients see their review count grow within the first 30 to 60 days once the review generation system is running. Rating improvement depends on your starting point, but clients typically see meaningful improvement within 90 days.
We offer both. A one-time reputation audit and setup gets your system in place. Monthly management keeps it running, monitors new reviews, and ensures nothing gets missed. Most clients start with setup and move to monthly management once they see results.
We can flag reviews that violate Google's policies for removal, but we can't guarantee removal of legitimate negative reviews. What we can do is respond professionally and build enough positive reviews that the negatives become a small percentage of your overall rating.
Yes. Starting from zero is actually easier than fixing a damaged reputation. We build your review base from scratch using your existing happy customers and set up a system to keep them coming in.
Our primary focus is Google Business Profile since that directly impacts your local search ranking. We can also advise on Yelp, Facebook, and industry-specific platforms depending on your business type.
There's no magic number, but Google rewards consistent review velocity (steady flow) over total count. For NYC local businesses, we target 30+ Google reviews to compete in the Map Pack, with 1-3 new reviews per month sustained. A 4.5+ star average is the minimum trust threshold for most customers.
No. Asking happy customers for reviews is encouraged. What's prohibited: paying for reviews, offering incentives in exchange for reviews, review-gating (only asking happy customers), or posting fake reviews. DK Consulting Group of NY builds compliant review request systems that ask ALL customers naturally after a service is completed.
Respond professionally within 24-48 hours. Acknowledge the issue, apologize where appropriate, and offer to resolve offline. Never be defensive or attack the reviewer publicly. A well-handled negative review can actually build trust with future customers. DK Consulting Group of NY drafts every review response for our reputation management clients.
What if it does not work?
Then you walk away, and you keep everything we built.
Month to month
No contract. Cancel any time, for any reason. Nothing to get out of.
You own every account
Your Google profile, your website, your ad accounts. All of it stays in your name.
Free call first
Thirty minutes with Dmitriy. You see the findings before you spend a dollar.
Real numbers monthly
How many people called, how many asked for directions, and where you rank.
Customers Are Reading Your Reviews Right Now. What Are They Seeing?
Get a free 30-minute audit call and we'll show you exactly how your reputation stacks up against your top local competitors. No pitch, just the findings.
Honestly wish I was recommended to DK Consulting Group of NY much earlier in my business career. Most importantly are the results I'm seeing day by day.
WHAT HAPPENS WHEN YOU BOOK
1. You pick a time. Takes 30 seconds. Nothing to prepare.
2. We get on Zoom for 30 minutes. I pull up your profile and your top three competitors while you watch.
3. You leave knowing exactly where you stand. Hire me or do not. The findings are yours either way.
30 minutes on Zoom. I show you where you stand. No pitch.
No contract. No credit card. You keep everything we build.
Rather write it out? Email Dmitriy